Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company – and America’s #2. Starting out in 1986 with virtually no industry experience, Chip opened his first hotel, The Phoenix, in San Francisco’s edgy Tenderloin district on a wing and a prayer. The company now consists of over 40 award-winning hotels, restaurants and spas across the state. Each unique property is designed to produce what Chip calls “identity refreshment” for his guests. The company gleans inspiration for each hotel from popular magazines such as Rolling Stone (The Phoenix), The New Yorker (Hotel Rex), Real Simple “meets” Dwell (Vitale), Wired (Avante) and others. Chip and his company’s time-tested techniques have been featured in INC, People, TIME, and other leading publications.
Presentations by Chip Conley:
(S3) Maslow Mojo: Creating PEAK Experiences for Employees and Customers—Chip Conley
As Chip Conley has written in PEAK, his best-selling book, peak-performing organizations create peak experiences for all those they come into contact with. In this workshop, you will learn how you can focus on the Hierarchy of Needs for your employees and customers.
PEAK: How Organizations Get Their Mojo from Maslow—Chip Conley
As CEO of a large hotel company, Chip Conley was faced with a dismal economic situation in the post-dot-com, post-9/11 era. Discover how Chip reinterpreted Maslow's Hierarchy of Needs to help his company focus on the higher needs of its employees, customers, and investors. Explore how you can create an engaged culture within any organization.